Customer Support Center
Our support team is on hand to help with questions, account-related issues, verification, deposits and withdrawals, technical concerns or general feedback. Whether you need clarification on bonus terms, help with responsible gambling tools, or guidance on site navigation, contact us and we will assist promptly. You can reach us by live chat, email or phone, and may request a callback or submit documents securely through the cashier.
| Department | Contact |
|---|---|
| Customer Support | [email protected] (live chat 24/7; email reply within 1 business day; secure document upload via cashier) |
| General Enquiries | [email protected] (billing, verification and account enquiries; response within 48 hours; phone support available) |
| Affiliate Enquiries | [email protected] (partner support and tracking; response within 24 hours) |
| Phone | +44 20 7946 0832 |
| Working Hours | Mon-Fri, 09:00-18:00 |
Email Assistance
For detailed requests, account issues or when documents are required, email is our preferred contact method. Please send your message to [email protected] with a clear subject line and include your full name, account ID and current contact details. Providing these up-to-date details helps us process enquiries more quickly and avoids delays when verifying information or reviewing any attached documents.
Contact Form
Response Time
Our support team aims to respond quickly. Most enquiries are answered within one business day, while simple requests may be resolved sooner. Complex issues, such as verification or payment investigations, can take longer depending on their nature and any third-party checks required. If you need urgent assistance, use live chat for the fastest response, otherwise email support and we’ll get back to you as soon as possible.
Feedback
We want to hear from you. Please send feedback, suggestions or ideas to help improve our site and services. Every message is reviewed carefully by our team and used to refine games, promotions and usability. Your input helps shape updates to the mobile site, cashier and support. Thank you for taking the time to share your thoughts with Fruity King.